Refund Policy

1. General Policy

Sunrise Infra Solutions follows a transparent and fair refund policy in accordance with applicable Indian laws. All users are advised to review service details carefully before making any payment.

2. Membership Fees

• Membership fees are non-refundable once the membership is activated
• No refunds will be provided for partial usage or inactivity

3. Service Payments

Refunds for service-related payments may be considered only under the following conditions:

• Payment was successfully deducted but the service was not initiated
• Technical error occurred from the Sunrise Infra Solutions platform

4. Non-Refundable Situations

• Services already delivered or initiated
• Incorrect details provided by the user
• Delays or failures caused by third-party service providers
• Job application or listing-related payments

5. Refund Request Process

To request a refund, users must contact us within a reasonable time period with valid transaction details including payment ID and reason for the request.

6. Refund Processing Time

Approved refunds will be processed within 7–10 working days and credited to the original mode of payment.

7. Policy Changes

Sunrise Infra Solutions reserves the right to modify this Refund Policy at any time. Continued use of the platform indicates acceptance of the updated policy.

8. Contact Information

For refund-related queries, please contact:

Sunrise Infra Solutions
Kusunda, Dhanbad, Jharkhand – 828106
Phone: +91 98524 83805
Email: successzonesn@gmail.com